24 Hour Emergency Plumber in Albany, NY
Shut your water off right now if…
- A pipe has burst or is spraying — don't wait for us to arrive.
- Sewage is coming up through a drain, tub or toilet.
- Water is running anywhere near an electrical panel, outlet or fixture.
- A shut-off valve won't hold and water keeps running.
Your main shut-off is usually where the water line enters the house — in Capital Region homes that is most often the basement wall facing the street. In older Troy and Albany row houses it can sit behind a panel under the stairs or beside the meter in a crawl space. On slab-built homes in Clifton Park and Halfmoon, look in the utility closet near the water heater. Find it now, before you need it, and make sure it turns.
What can wait until morning
Not everything needs a 24 hour plumber, and we would rather tell you that than sell you a night call you don't need. These can usually wait for a same day appointment:
- A single slow drain, with other fixtures draining normally.
- A dripping faucet or a toilet that runs intermittently.
- A small, contained leak you can catch in a bucket with the supply valve closed.
- Low water pressure at one fixture only.
What we handle after hours
- Burst and frozen pipes — the most common Capital Region winter emergency.
- Sewer and main line backups — including camera inspection to find the cause.
- Water heater failure — no hot water, leaking tank, or a tripped tankless unit.
- Sump pump failure during a storm — when the basement is actively taking water.
- Boiler failure in winter — no heat is an emergency here, not an inconvenience.
If you smell gas
If you smell gas, get everyone out and call National Grid at 1-800-892-2345 or 911 from outside — that's a utility emergency, not a plumbing one. Once the property is made safe, call us at (518) 348-3032 and we'll handle the repair.
Bigger jobs: what happens overnight
For a full repipe, a water heater replacement, or a fixture remodel, an overnight visit is mainly about making the property safe and stopping the damage. What happens next depends on the job — some repairs we can finish that same night, and for the rest we'll get you a same day or next-day appointment once it's light out, with a clear estimate before any work begins.
What a 24 hour emergency call costs
You get a price before any work starts. Our published starting points:
- Plumbing diagnostic & service call — from $125. On-site diagnosis, including travel and inspection.
- Drain cleaning service call — from $350. Travel and visual inspection for a drain or clog issue.
- Sewage cleanup & disinfect — from $899. Cleanup and disinfecting after a main line backup.
We do not add a night, weekend or holiday surcharge. The price above is the price, whatever time you call.
Where we come from, and how fast
We work out of our shop at 1548 Burden Lake Rd in Averill Park and cover roughly a 50-mile radius — Albany, Troy, Schenectady, Colonie and Clifton Park, plus the towns between them across Rensselaer, Albany, Schenectady and Saratoga counties.
We answer the phone 24 hours a day, including nights, weekends and holidays. You'll talk to one of our own technicians, answer a few quick questions, and hear a real arrival window before you hang up — not a canned number. Most emergency calls get scheduled for the same day; when yours can't be, we'll say so honestly rather than promise something we can't keep.
Who turns up
Trinity Plumbing & Drains is a family-run, locally owned team of seven, founded in 2020 by Dave Dingley, a master plumber in the trades since 2002. We are fully licensed and insured, BBB accredited, and rated 5.0 from 27 Google reviews. When you call after hours you get one of our own technicians, not a national call centre routing your job to whoever is closest.
24 Hour Emergency Plumbing — Common Questions
Yes. Emergency calls go to our own team, not an answering service that takes a message. If you are dealing with a burst pipe or a sewer backup overnight, call (518) 348-3032 and you will speak to someone who can help.
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